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about us simple drive - questions

Here you can find the answers to the questions we're asked most frequently about our simple drive product. Click on the question to view the answer.

Why do I need simple drive?

Your simple drive gives you the power of the whole world's Internet and mobile phone networks to store, access, share and reach your information - no matter where you are.

Leaving your data at home or at the office isn't flexible. Taking your files around with you in your pocket or on your laptop leaves you prone to problems such as loss, theft or damage. These devices get stolen or mislaid every day.

simple drive offers storage which is always there and always available. You never lose a file with your simple drive - it's impossible. And no file on your simple drive is ever beyond your reach. So if you're tired of digital data being treated as disposable as a ballpoint pen and you'd like to keep it forever, simple drive can do that for you no problem.

How secure are my files?

The platform takes all possible security measures to ensure the security of user data including 256-bit encryption, firewalling, and a partitioned network (the file servers are not publicly accessible). In addition, a permissions structure which requires specific permission to view a file is in place at simple drive to guard against software bugs.

The servers are hosted in a former gold bullion vault. You can imagine how seriously the Bank of England guards its gold. Now, we can offer you exactly the same protection for your files because we run the building.

Can people at simplewebhosting.co.nz see my files?

Files are not stored in a simple directory on a server, but distributed across storage servers using a proprietary platform. A file on a server has just a number, so it would not be possible to know what software to open that file with, or to differentiate your file from any other user's file without referring to the main database which holds this information.

The web interface does all this for you, but since we cannot login as you (because we don't store your password only a checksum of it) it would be a laborious job for anyone here to look at your files as it would be necessary to manually convert each one into it's id number, find which server that id is stored on, then retrieve it from the server and rename it.

What happens to my data if you guys disappear/go out of business?

We have no intention of disappearing and it's certainly not on the cards for the foreseeable future as we are a well funded stable company.

It's right to be cautious where your important data is concerned though which is why we recommend you install our PC client application which will keep a copy of your simple drive files on your PC - meaning you'll always have you own copy of your data incase we ever let you down.

You mention mobile phones on your site, how do they work with simple drive?

The Internet is changing and increasingly people like to access files on phones. When you access your simple drive on your mobile phone, we automatically tune the stream of your multimedia files to match your particular phone's display.

Will use of the service count towards the usage limit on my broadband/Internet connection?

If you upload or download to or from your online storage space using your broadband connection, the data transferred will count towards any transfer limit you have with your broadband package.

Is it possible to access my space via FTP?

All access to your simple drive is through the comprehensive web based file manager or you could install the PC client application which allows you to access your simple drive like a regular drive on your PC - so FTP access is not needed to use simple drive.

We will shortly offer WebDAV access but we have no plans to support FTP.

How do I publish my files online?

Go to Link or Embed, then paste the link or embed code shown into your page or email. When you choose the Embed option, a media player is automatically embedded into the web page.

You can easily use your simple drive with Facebook, MySpace, Yahoo 360, Xanga, Hi5, Friendster and Blogger.

How long do you keep my files for?

As long as you want - there is no limit.

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